General Information-

1. You may first purchase a re-take exam by contacting us at 800-778-6060 or purchasing it online at nccpt.com or paste this into browser  http://www.nccpt.com/user/ReTakeExam.aspx . Once you've purchased your exam you may contact a LaserGrade testing center at 800-211-2754 after 48 hours of purchasing your Personal Trainer Re-take exam. Go to their website at LaserGrade.com to find a testing center near you.
2. Bring two forms of ID with you to the testing center. One must be a photo ID. Your exam will be graded immediately upon completion of the exam. The minimum passing grade is 75%. Upon passing the exam we will send your Personal Trainer Certification within 30 days.
3. You must present the testing center with a valid CPR card or you will not be able to take the exam.
4. If you do not pass the exam you may retake it within 48 hours of  paying the re-take fee. You must contact us at 800-778-6060 to purchase your re-take or purchase it on line at nccpt.com or paste this into your browser http://www.nccpt.com/user/ReTakeExam.aspx
5. Each Re-take will cost $119
6. If you do not complete and pass the exam within the 6 months from the original purchase date, there will be a $75* late charge to take your exam.
7. If you do not pass the exam after a total of three (3) times and you still desire to obtain an NCCPT certification we recommend you attend our 2-day course. The cost of the exam is separate.
8. You must be at least 18 years of age.

LASERGRADE’S SCHEDULING AND CANCELLATION POILICY-

1. Candidates will schedule their examination appointment by calling LASERGRADE’S registration department at 1-800-211-2754. The registration department is available at the following times (excluding holidays, emergency closings)
   1. Monday through Friday 6:00am - 5:00pm Pacific Time
   2. Saturday 6:00am - 2:00pm Pacific Time
   Appointments must be scheduled with a minimum of 24 hours notice.
   Appointments are made based on availability.
2. Candidates must provide no less than 24 hours notice (Monday-Friday) to reschedule/cancel their testing appointment. Rescheduling/cancellation is done through LASERGRADE’S Central Registration Office NOT the local testing center. Failure to provide 24 hours notice will result in forfeiture of the examination fee and the candidate will be required to pay another examination fee in order to schedule another testing appointment.
   1. Exceptions to this policy may be granted based on medical or weather related emergency.
   2. Requests for waivers must be submitted to LASERGRADE in writing within 72 hours of the testing appointment and must include a doctor note verifying a medical emergency.
3. Candidates who fail to appear for their scheduled examination appointment will be reported as a no-show and forfeit their examination fee. Candidates will be required to repay to schedule another examination appointment.

Candidates are provided the option of receiving a fax or email confirmation of their examination appointment. This confirmation will provide the candidate the exam title, date, time and location of their examination appointment as well as a phone number for the testing center. Failure to receive a fax or email confirmation does not invalidate the candidate’s testing appointment. Candidates are responsible for noting the date, time and location of their testing appointment.

 *Prices are subject to change