Information For Your NCCPT Exam or Re-taking your NCCPT Exam
You have six months from the date of purchase to take your exam.
Go to a PSI/LaserGrade facility near you.
1. First, go to their website at www.LaserGrade.com to find a testing center near you. Type in your zip code, and select "The National Council for Certified Personal Trainers" from the drop down list and a list of available facilities will display.
2. After purchasing, you may call 1-800-211-2754 to schedule the exam. You may take the exam as quickly as 48 hours later (depending on facility availability) or up to 6 months later.
3. Bring two forms of ID with you to the testing center. The “primary” ID must be a
government issued ID.
The acceptable forms of primary identification include:
• Driver’s license or DMV identification card
• Passport
• Military identification
Acceptable forms of secondary ID can be any of the above or:
• Student ID
• Employment ID
• Credit Card
• Social Security Card
• Voter’s registration card
• Check card
You must bring and present the testing center with a valid CPR card
or you will not be able to take the exam.
Your exam will be graded immediately upon completion of the exam by the LaserGrade center. The minimum passing grade is 75%. Upon passing the exam, we
will mail your Personal Trainer Certification within 30 days.
If you fail the NCCPT exam you may retake the exam in as little as 48 hours (subjec to facility availability) after you’ve paid the re-take fee. You must contact us first to pay the fees. We will in turn, contact LaserGrade, after which you may schedule an appointment.
Each re-take will cost $119.00
If you do not complete and pass the exam within the 6 months from the original purchase date, there will be a $75* late charge to take your exam.
If you do not pass the exam after a total of three (3) times and you still desire to obtain an NCCPT certification we recommend you attend our 2-day course to improve your score. Contact NCCPT for pricing and availability.
You must be 18 years of age.
LASERGRADE’S SCHEDULING AND CANCELLATION POLICY
Appointments must be scheduled with a minimum of 24 hours notice. Appointments are made based on availability.
2. Candidates must provide no less than 24 hours notice (Monday-Friday) to reschedule/cancel their testing appointment. Rescheduling/cancellation is done through LASERGRADE’S Central Registration Office NOT the local testing center. Failure to provide 24 hours notice will result in forfeiture of the examination fee and the candidate will be required to pay another examination fee in order to schedule another testing appointment.
a. Exceptions to this policy may be granted based on medical or weather related emergency, at LASERGRADE’s discretion.
b. Requests for waivers must be submitted to LASERGRADE in writing within 72 hours of the testing appointment and must include a doctor note verifying a medical emergency.
3. Candidates who fail to appear for their scheduled examination appointment will be reported as a no-show and forfeit their examination fee. Candidates will be required to repay to schedule another examination appointment.
Candidates are provided the option of receiving a fax or email confirmation of their examination appointment. This confirmation will provide the candidate the exam title, date, time and location of their examination appointment as well as a phone number for the testing center. Failure to receive a fax or email confirmation does not invalidate the candidate’s testing appointment. Candidates are responsible for noting the date, time and location of their testing appointment.
*Subject to Change