Frequently Asked Questions / FAQ

How is the N.C.C.P.T. different?

Who should enroll in the N.C.C.P.T?

Is the N.C.C.P.T. Personal Training Certification nationally recognized?

How many certifications does the NCCPT offer?

How long are the certifications valid?

How do I access my online course materials?

Why are the hard copies of the study materials not included?

How many hours do I need to study in order to pass my exam?

How difficult is the exam?

What percentage of the students pass?

Is the exam open book? Can I use my notes/study materials during the exam?

How do I schedule my Certification exam?

When do I need to take my exam by?

Where is this certification accepted?

Is this certifications accepted in Canada?

What do I need to study?

Will a Study Guide and Sample Test help?

Will I just need the webcam for video or will I need audio as well?

When should I schedule my exam?

I have passed the test, where is my certification?

I have created an account but never received e-mail from NCCPT with my study materials.

I have received the e-mail with the link to study materials but cannot open the links.


How is the N.C.C.P.T. different?

The NCCPT does not pretend to be the end-all of certifications, nor does it present itself as the only place to seek health and fitness information. We like to think of ourselves as a conduit of information for the Personal Trainer. We like to encourage our students to obtain as many certifications as they can over the course of their career. The more education you seek, the better knowledge you have to pass on to your clients. We are geared to the commercial facility but you are by no means limited to that environment.


Who should enroll in the N.C.C.P.T?

Any person wishing to start a career as a fitness professional or anyone wanting to learn more about health and fitness.

Is the N.C.C.P.T. Personal Training Certification nationally recognized?

There are several hundred certifications available in the United States. At this time there is no government agency that accredits or regulates Personal Training.

The NCCPT is accepted and recognized all in the major health club chains: LA Fitness, 24 Hour Fitness, Gold’s Gym, World’s Gym, Equinox, Crunch, Spectrum, Bally’s etc.

The NCCPT is a full affiliate of the NBFE.  The NBFE is modeled after the National Board of Medical Examiners which believes accredited education must be a requirement before a student can sit for the exam. The NCCPT curriculum scored a 97% out of 100% in meeting the standards for the NBFE.

There is another organization called IDEA. IDEA is the largest continuing education provider for Personal Trainers in the world. They started the IDEA PFT-Recognition system to evaluate and verify the quality of Personal Training Certifications. They are the only third party organization with no financial stake in personal training certification. The NCCPT has been approved and accepted into the IDEA recognition system. In 2009, the Certified Personal Trainer Program was accredited by the National Commission for Certifying Agencies (NCCA).

How many certifications does the NCCPT offer?

Currently there are seven different certifications for fitness professionals. The NCCPT will be adding more.

How long are the certifications valid?

When you are certified through most organizations, there is an expiration date. The NCCPT certification adheres to industry standard of two years. In order to maintain most certifications you must acquire continuing education credits (CEC's) or continuing education units (CEU's). However, if a person is not already certified through one of these organizations, then they cannot acquire credits for something they don't already have. Being certified through the NCCPT does not certify one through these other organizations. To be certified by them, the student must go through their courses (if they have any) and pass their tests. To re-accredit a NCCPT certification one must show proof of completion of twenty hours of health & fitness related seminars or workshops during their certification period. We must receive this proof along with a copy of their original certification prior to the expiration date on their certificate. There is a small fee to renew the certification. Current CPR is also required for most certifications that we offer.

How do I access my online course materials?

Your materials will be accessible through the email that you were sent when you registered.

How do I schedule my Certification exam?

To take your NCCPT Certified Personal Trainer Exam call PSI/LaserGrade at (800) 211-2754.
To schedule all other Certification exams (Yoga, Group Exercise, Fitness Trainer, Indoor Cycling, Weight Management, Kickboxing, Certificate of Personal Training) visit passmyexam.net.

When do I need to take my exam by?

You have six months from the date that you purchased the exam. If you purchased through an online promotional company, you have six months from the date that you registered at NCCPT.COM.

How difficult are the exams?

Exams are designed to verify the student as a competent, fitness professional. As such, it is comprehensive, but fair. Each exam is made up of multiple-choice questions, diagrams and in some cases, video, based on the learning objectives and the content of the program. However, students may actually study non-NCCPT materials to pass the exam by reading and studying from other resources sited on our website. Take the course seriously.

What percentage of the students pass?

More than half of the students who attempt an exam pass on their first attempt.

Why are the hard copies of the study materials not included?

By delivering the education in digital format, we are able to offer our certification at an affordable price. We keep hard copies on hand should you choose to purchase them. This way you don't pay for products you may not require.

How many hours do I need to study in order to pass my exam?

Each course is slightly different, however, the average study time we see (based upon when a student receives the material to when they are ready to take the exam) is 30 to 90 days. You have 6 months from the date you register on our site to take the exam.

Where is this certification accepted?

We are accepted at LA Fitness, Gold’s Gym, Equinox Fitness, SnapFitness as well as many other large and small fitness chains.

Is this certifications accepted in Canada?

Yes, we have many Canadian Personal Trainers who have been certified through the NCCPT.

What do I need to study?

Unless you purchased the Exam Only package, all courses come with the study materials needed to pass the exam. Your primary tool to prepare you for the Certified Personal Trainer Exam is the NCCPT Personal Trainer Manual. However, you should study all the materials provided. Watching the videos after reading the manual will help solidify the material.For those of you who want additional resources, you may also study the same resources we did in order to create the manual. A list of these resources can be found in our candidate handbook: http://www.nccpt.com/candidate-handbook#biblio

Will a Study Guide and Sample Test help?

A Study Guide will help prepare you for an exam by taking you through all the topics in the NCCPT Manual. A Sample Test will equip you for the type of questions on the exam, however, you will not be given the exact questions that are on the exam.

Will I just need the webcam for video or will I need audio as well?

If you are taking the NCCA Accredited NCCPT Certified Personal Trainer Exam, you must go to a PSI testing facility, and you will not need a webcam. For all other Certification exams, the webcam and audio are both necessary tools for the exam meeting. In order to protect the integrity of the exam, the Proctor makes sure that no study aids or other people nearby. For this reason, the webcam stays on for the duration of your meeting. The Proctor will primarily communicate with you via chat box, however, at times it may become necessary for the Proctor to call you and talk to you via your computer speakers. You must have your audio working in order for this form of communication to work properly.

When should I schedule my exam?

Exam appointment times book quickly and I strongly suggest you book at least one month prior to your desired exam date.

I have purchased through a online promotion company, what do I do now?

Follow the directions you received, which would include creating a free account at NCCPT, entering your personal info and Redemption Code. Immediately after creating your account, you should receive an e-mail from NCCPT with a link to our study materials.

Can I use my notes/study materials during the exam?

No, all NCCPT Certification exams are closed book.

I never received e-mail from NCCPT with my study materials.

Log In to your account and select My Courses to access your online study materials. Send us an email and we'll check it for you.

I have received NCCPT e-mail with the link to study materials but cannot open the links.

NCCPT online documents are PDF files. You will need to use a PDF Reader, such as Adobe Acrobat Reader. Depending on the size of the PDF file and your internet connection speed, some downloads can take several minutes. The best course of action is to click the link and wait patiently for it to load before clicking again.

I have passed the test, where is my certification?

You can print a copy of your certification from your Certification Dashboard. If you would like a hard copy mailed to you, you may purchase one for $19.95. In order to purchase, your certification must be valid (non-expired). Copy will be sent via first class mail to the address on file. We cannot fax or email copies of certifications. Click here to purchase: /store/products/certificate-copy/1407.

Contact NCCPT Corporate Office

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