About Us / FAQ's

When, where, and who started the NCCPT?

Where did this system come from?

How is the N.C.C.P.T. Certification different?

Who should enroll in the N.C.C.P.T?

Is the N.C.C.P.T. Personal Training Certification nationally recognized?

How long is the certification valid?

How do I access my online course materials?

Why are the hard copies of the study material not included?

How long does the course take to complete?

How many hours do I need to study in order to pass my exam?

How difficult is the exam?

What percentage of the students pass?

Is the exam open book? Can I use my notes/study materials during the exam?

How do I schedule my exam?

When do I need to take my exam by?

Where is this certification accepted?

Is this certification accepted in Canada?

What do I need to study?

Will the Study Guide and Sample Test help?

Why do I need a webcam?

Will I just need the webcam for video or will I need audio as well?

When should I schedule my exam?

How do I get a copy of my certification?

I have passed the test, where is my certification?

I have created an account but never received e-mail from NCCPT with my study materials.

I have received the e-mail with the link to study materials but cannot open the links.


When, where, and who started the NCCPT?

The National Council for Certified Personal Trainers (NCCPT) was started in Southern California by John Platero in September of 1995, when he was promoted to Director of Personal Training for a chain of health clubs called LA FITNESS. Faced with the common problem of having to increase revenue without a qualified staff, John decided to create a vehicle by which he could recruit new trainers, teach them the basics and provide these future professionals with a system to earn a good living, while they continue to learn and grow as a Personal Trainer.

Where did this system come from?

This system was developed from years as a trainer and owning service-oriented businesses. After successfully owning and operating several service oriented businesses, John applied those same concepts to operating a Personal Training company. Within three months he was offered a position as District Manager for LA FITNESS and eventually promoted to a National Director of Personal Training, overseeing the entire country.

John consulted with a variety of health care professional (exercise physiologists, nutritionists, chiropractors and trainers) and went through 35 personal training certifications himself. Along with their contributions and the knowledge he obtained over 30 years of personal training experience, John constantly updates the manual and derives the curriculum from his experience and the best of all the courses he has taken. The curriculum adheres to ACSM guidelines.

How is the N.C.C.P.T. Certification different?

The NCCPT does not pretend to be the end-all of certifications, nor does it present itself as the only place to seek Personal Training information. We like to think of ourselves as a conduit of information for the Personal Trainer. We like to encourage our students to obtain as many certifications as they can over the course of their career. The more education you seek, the better knowledge you have to pass on to your clients. We are geared to the commercial facility but you are by no means limited to that environment.


Who should enroll in the N.C.C.P.T?

Any person wishing to start a career as a personal trainer or anyone wanting to learn more about training. The N.C.C.P.T. is a fantastic Personal Training certification with a multitude of training information. At the 2-day workshop, students receive 16 hours of personal instruction. With the in-home study course, students receive all the hands-on information on video or DVD.

Is the N.C.C.P.T. Personal Training Certification nationally recognized?

There are several hundred certifications available in the United States. At this time there is no government agency that accredits or regulates Personal Training. For this reason, clubs and/or organizations have no legal responsibility to acknowledge or recognize any certification, unless they want to. However, this is how it works: The National Commission for Health Certifying Agencies (NCHCA) was initiated by the U.S. Department of Health and Human Services. The NCHCA then formed the National Organization for Competency Assurances (NOCA) to offer a membership organization in addition to the standard setting and approval functions performed by the commission.

The NOCA has member organizations that are not certifying bodies, but they do have an interest in competency assurances. Membership in NOCA does not require or involve any review of certification activity, nor does the NOCA involve any recognition of a discipline or profession or their certification arrangements. However, the National Commission of Certifying Agencies (NCCA) is the accreditation body of the NOCA. Organizations have to apply for accreditation and only those organizations that achieve this recognition are allowed to display the NCCA logo on their promotional material. The NCCPT-CB Personal Trainer Certification Program was accredited by the NCCA in July of 2010.

No organization may claim membership to the NCCA because the Commission is not a membership body. Remember, the NCCA is a private not-for-profit organization that does not derive any support from the federal government. One of the requirements of the NCCA to accredit a certification is that education may not be required to sit for the exam. Because of this requirement the National Board of Fitness Examiners (NBFE) was born. The NBFE is modeled after the National Board of Medical Examiners which believes accredited education must be a requirement before a student can sit for the exam.  The NCCPT CPT Examination is an NCCA Accrediated Program.  The NCCPT is a full affiliate of the NBFE.

There is another organization called IDEA. IDEA is the largest continuing education provider for Personal Trainers in the world. They started the IDEA PFT-Recognition system to evaluate and verify the quality of Personal Training Certifications. They are the only third party organization with no financial stake in personal training certification. The NCCPT has been approved and accepted into the IDEA recognition system. In addition, the NCCPT?s program, its instructors and curriculum have been reviewed and approved as continuing education providers by three other certifications: AFAA, ISSA and NASM.

How long is the certification valid?

When you are certified through most organizations, there is an expiration date. The NCCPT certification adheres to industry standard of two years. In order to maintain most certifications you must acquire continuing education credits (CEC's) or continuing education units (CEU's). However, if a person is not already certified through one of these organizations, then they cannot acquire credits for something they don't already have. Being certified through the NCCPT does not certify one through these other organizations. To be certified by them, the student must go through their courses (if they have any) and pass their tests. To re-accredit a NCCPT certification one must show proof of completion of twenty hours of health & fitness related seminars or workshops during their certification period. We must receive this proof along with a copy of their original certification prior to the expiration date on their certificate. There is a small fee to renew the certification. Current CPR is also required.

How do I access my online course materials?

Your materials will be accessible through the email that you were sent when you registered.

How do I schedule my exam?

To schedule your exam, online visit passmyexam.net To take your exam at a testing facility, you must first pay the testing fee, and then call PSI/LaserGrade at (800) 211-2754

When do I need to take my exam by?

You have six months from the date that you purchased the exam. If you purchased through an online promotional company, you have six months from the date that you registered at NCCPT.COM.

How long does the course take to complete?

We’ve found that the average person, studying 2 hours a day, 5 days per week, can finish the course within 1-3 months.

How difficult is the exam?

The exam is designed to verify the student as a competent, professional personal trainer. As such, it is comprehensive, but fair. There are 140 multiple-choice questions based on the content of the NCCPT Manual. Slightly over half of the students who attempt the exam pass on their first try. We believe that this number would be substantially higher if everyone carefully read and reviewed the material as if they were studying for a college course, expecting to take an exam at the end. Take the course seriously. This is an outstanding, NCCA accredited certification designed to prepare you for a great career as a personal trainer.

What percentage of the students pass?

More than half of the students who attempt the exam pass on their first attempt.



Why are the hard copies of the study material not included?

By delivering the education in digital format, we are able to offer our certification at an affordable price. We keep hard copies on hand should you choose to purchase them. This way you don't pay for products you may not require.

How many hours do I need to study in order to pass my exam?

The average study time we see (based upon when a student receives the material to when they are ready to take the exam) is 30 to 90 days. You have 6 months from the date you register on our site to take your exam.

How difficult is the exam?

Difficulty is based on an individual perception. From the date you register/purchase the exam on our site, you have 6 months to take your exam. Study to the best of your ability and don’t feel rushed. Take your time to really absorb the information. More than 50% pass on their first attempt.

Where is this certification accepted?

We are a nationally accredited personal trainer certification. We are accepted at LA Fitness, Gold’s Gym, Equinox Fitness, SnapFitness as well as many other large and small fitness chains.

Is this certification accepted in Canada?

Yes, we have many Canadian Personal Trainers who have been certified through the NCCPT.

What do I need to study?

Your primary tool to prepare you for the exam is the NCCPT Personal Trainer Manual. However, you should study all the materials provided. Watching the videos after reading the manual will help solidify the material.

Will the Study Guide and Sample Test help?

The Study Guide will help prepare you for the exam by taking you through all the topics in the NCCPT Manual. The Sample Test will equip you for the type of questions on the exam, however, you will not be given the exact questions that are on the exam.

Why do I need a webcam?

Our exam is a closed book/notes exam. The online testing proctor makes sure that integrity of exam is intact by making sure that all exam policies are being adhered to.

Will I just need the webcam for video or will I need audio as well?

The webcam and audio are both necessary tools for the exam meeting. In order to protect the integrity of the exam, the Proctor makes sure that no study aids or other people nearby. For this reason, the webcam stays on for the duration of your meeting. The Proctor will primarily communicate with you via chat box, however, at times it may become necessary for the Proctor to call you and talk to you via your computer speakers. You must have your audio working in order for this form of communication to work properly.

When should I schedule my exam?

Exam appointment times book quickly and I strongly suggest you book at least one month prior to your desired exam date.

I have purchased through a online promotion company, what do I do now?

Follow the directions you received, which would include creating a free account at NCCPT, entering your personal info and Redemption Code. Immediately after creating your account, you should receive an e-mail from NCCPT with a link to our study materials.

Can I use my notes/study materials during the exam?

No, the CPT Exam is a closed book test.

I never received e-mail from NCCPT with my study materials.

Log In to your account and select My Courses to access your online study materials. Send us an email and we'll check it for you.

I have received NCCPT e-mail with the link to study materials but cannot open the links.

NCCPT online documents are PDF files. You will need to use a PDF Reader, such as Adobe Acrobat Reader. Depending on the size of the PDF file and your internet connection speed, some downloads can take several minutes. The best course of action is to click the link and wait patiently for it to load before clicking again.

I have passed the test, where is my certification?

NCCPT will send a physical copy of your Certified Personal Trainer Certification to the address you provided when you created your account within 30 days of receiving a passing score.

How do I get a copy of my certification?

Copies can be purchased for $19.95. In order to purchase, your certification must be valid (non-expired). Copy will be sent via first class mail to the address on file. We cannot fax or email copies of certifications. Click here to purchase: http://www.nccpt.com/store/products/certificate-copy/1407

Contact NCCPT Corporate Office

  • Address
  • 3481 Old Conejo Rd. Suite 102, Newbury Park, California 91320
  • Phone: 800.778.6060
  • Fax: 800.915.5545

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