What's included with this product: Access to online videos, online manual and online quiz to earn your CEUs.
Employees can make or break a facility. In this presentation, learn how to ensure that your staff is making and not breaking the facility! The key is having a high-functioning team, driven toward the same goal. The presentation will demonstrate the entire journey of taking a new hire and making them the best team member possible. After watching, viewers will have tangible tools for implementing proper interview techniques and training protocols. They will also receive tips for recognizing and promoting peak employee performance, as well as how to do evaluations that actually reflect the company mission statement.
Chris Stevenson is the owner of Stevenson Fitness in Oak Park, California, and the founder of Stay Strong Consulting. Stevenson Fitness has flourished since its 2010 opening, exceeding all goals and expectations. Their customer service is unparalleled, and is reflected in their consistent NPS scores in the mid to high 80s. Chris is a current faculty member at the California Health & Longevity Institute, a published author and recognized wellness consultant. Chris presents regularly to Fortune 500 companies as well as at IHRSA, Club Industry, California Clubs of Distinction, SCW Fitness events, and the Fitness Leaders Alliance.