This course will give you access to the "Mastering the Art of First Impressions" online video, article, and quiz.
What's the most important piece of equipment in your facility? YOUR PHONE!!! Turn every phone call into a live tour with this new course. Getting the phone to ring is important. However, what happens after the phone rings is just as important as getting it to ring in the first place, and it is the potential for a 'disconnect' at this crucial point in the member-fitness center relationship that The Art of First Impressions is created to address.
What can you expect to learn:
Daniel A. ‘Danny’ Bobrow, MBA is President of AIM Dental Marketing, a health care marketing consultancy serving dentists throughout North America. He is also Executive Director of Climb for a Cause™ and founder of SmileTree™.
He has earned various Certifications including: Personal Trainer, General Insurance, Real Estate Professional, NASD Series 7 Securities, Wilderness First Aid, Rock Wall Instructor, Competent Communicator (with Toastmasters International), Basic Life Support, and is a National Ski Patrol Candidate.
He holds a Bachelor of Science degree in Economics from The University of Illinois, and Masters of Business Administration Degrees (MBAs) in finance and marketing from The University of Chicago and The Katholieke Universiteit Leuven, Belgium, respectively.